MVMarcus VanceTampa, Florida★★★★★
Our main sewer line backed up at 11 PM on a Friday, sending wastewater into both downstairs shower pans. Their emergency dispatch responded immediately, and the technician was at our door in 40 minutes. He ran a heavy-duty motorized snake through the exterior cleanout, cleared a massive grease and wipe blockage, and sanitized the workspace completely.
ERElena RostovaHouston, Texas★★★★★
Torrential rain triggered a severe backup in our utility room floor drain, threatening our water heater and finished walls. The emergency plumber arrived during the storm, deployed high-pressure hydro-jetting to blast through invasive tree roots, and restored full flow before any water damage could occur. Exceptional 24/7 service.
TCTravis CalhounColumbus, Ohio★★★★☆
During a sub-zero cold snap, our kitchen and laundry drain lines completely choked with solidified fats and frozen slush. The technician arrived with specialized line heaters and an auger, cleared the freeze-choke cleanly, and verified proper flow with a camera inspection before leaving.
BCBrenda CastilloOrlando, Florida★★★★★
Both toilets began bubbling violently and overflowing whenever our washing machine drained. The on-call plumber arrived within an hour, quickly identified an obstruction in the secondary lateral branch, and cleared the blockage without making any mess on our tile floors.
GLGarrett LindholmDallas, Texas★★★★☆
Our restaurant kitchen floor sinks backed up right in the middle of our Saturday dinner rush. Their emergency commercial drain specialist arrived in 30 minutes, hydro-jetted the grease trap line, and had us fully operational without having to shut down dinner service.
SWSamantha WuCleveland, Ohio★★★★★
Sewage started seeping up through our basement floor drain on Thanksgiving Day. Finding a company that actually answered the phone with a live dispatcher was a huge relief. The plumber arrived promptly, cleared a deep mainline root choke, and charged an honest flat emergency rate.
DHDerrick HolbrookMiami, Florida★★★★★
A severe thunderstorm pushed debris down our patio drains, which caused brown water to back up into our ground-floor living room. The emergency crew arrived equipped with wet vacuums and high-velocity jetting equipment, resolving the emergency in under an hour.
CHClara HigginsAustin, Texas★★★★★
Late Sunday night, a toy accidentally flushed by our toddler lodged deep in the main waste pipe, causing a whole-house drain stoppage. The technician retrieved the object using a specialized retrieval head on his snake without having to pull the toilet or damage the wax ring.
DJDarrell JenkinsCincinnati, Ohio★★★★★
Old cast iron scale suddenly sloughed off inside our main stack and formed a rock-hard dam in our basement line. The emergency technician used high-speed chain descaling and a camera to mill the inside of the pipe smooth, saving us from catastrophic water damage.
AWAlicia WarrenJacksonville, Florida★★★★★
Outstanding emergency response when our guest bathroom backed up with black water right as out-of-town guests arrived. The technician put down protective floor runners, cleared the clogged branch line within 35 minutes, and left the bathroom immaculate.
RHRichard HendersonSan Antonio, Texas★★★★★
Our outdoor cleanout riser blew its cap and began spewing wastewater across our lawn on a holiday weekend. The technician arrived fast, cleared the mainline choke that was causing the pressure backup, and verified the city connection was running free.
CSCynthia SterlingToledo, Ohio★★★★★
Our sump pump basin and adjoining perimeter drain backed up simultaneously during a flash freeze. The technician arrived past midnight, thawed the frozen discharge line, and snaked out packed sediment, keeping our finished basement completely dry.